Clinivum, software for clinicsThe front desk that never closes.
Clinivum is the software for medical clinics that keeps answering on WhatsApp after everyone has gone home. With your name, your calendar and your way of speaking.
10:07 pm, a patient writes
She asked at 10 pm. The clinic answered at 10 pm.
The answer goes out in seconds, with the real calendar in front of it. You find out tomorrow, if you want to.
Marina · 10:07 pm
Good evening. Do you assess dark spots on the face? I would like to book.
Your clinic · 10:07 pm
Good evening, Marina. We do, with Dr. Helena, on Thursdays. I have 3 pm or 4:30 pm. Which one works better for you?
Marina · 10:08 pm
3 pm
Your clinic · 10:08 pm
Done. Thursday, 3 pm, with Dr. Helena. I will remind you here the day before.
Appointment created in the calendar · 10:08 pm
You are in control
No automatic message goes out to anyone you did not authorize.
There is a list of numbers that artificial intelligence may answer on its own. You decide who goes on it. With the list empty, nothing goes out.
Someone on the team answered from their phone? Artificial intelligence stops in that conversation and leaves it with the person.
Artificial intelligence talks. You decide.
Gate open for 3 numbers
Authorized to receive an automatic answer
Monday, 7:40 am
By the time you arrive, the night is already sorted.
Thursday
Agenda
- 8:30 amPaulo R. · Follow upconfirmed in the conversation
- 3:00 pmMarina S. · Assessmentbooked Sunday, 10:08 pm
- 4:30 pmFree slot
Summary of the voice message
- Dark spots on the face for two years.
- Has used acid on her own.
- Prefers afternoon times.
After the appointment
The appointment ends when the patient leaves. Not at 10 pm.
Chart, prescription and lab order in the same place, with a digital signature by ICP Brasil certificate and delivery on WhatsApp.
What comes with it
One system. Not several subscriptions that never talk to each other.
Medical scheduling, electronic health record, digital prescription and clinic finances in the same place. The front desk only works because it sees all of that together.
Medical scheduling
Booking, confirmation and waiting list, with the whole day on screen.
Clinic WhatsApp
The number belongs to the clinic, not to the phone of whoever leaves.
Electronic health record
Notes, photos, face and body mapping, bioimpedance on the chart.
Digital prescription
Prescription, sick note and lab order signed and sent without printing.
Finances
Bank statement read by the system, card sales without duplicates, commission by professional.
Inventory
An opened vial, split between patients, with the expiry date in plain sight.
Clinic website
A public page for the clinic, published by the system itself.
Team
Each person sees what they need. The owner decides the rest.
Who it is for
Built for private medical clinics.
It was born inside a dermatology and nutrology clinic, and today it serves fourteen specialties that live the same routine.
- DermatologyAssessment, procedure, photo and a shared vial.
- NutrologyBioimpedance, meal plan, compounded formulas and follow up.
- Aesthetic medicineSessions, packages, stock with expiry dates and commission.
- OrthopedicsSame day slot, imaging report and sick note on the spot.
- OphthalmologyAppointment and exam in the calendar, signed lens prescription.
- GynecologyExams in sequence, confirmed follow up and discretion.
- PediatricsParents on WhatsApp, school notes and declarations.
- GeriatricsFamily and caregiver on WhatsApp, history in short.
- CardiologyExams compared over time, prescriptions for continuous use.
- NephrologyKidney function over time, against the ranges of the clinic.
- Clinical oncologyA long history in short, reports for the team.
- PsychiatrySessions in the calendar, documents only with the doctor.
- OtolaryngologyAdults and children, exam and procedure with consent.
- PulmonologySpirometry attached, medication reminders.
The brand is yours
The patient receives your clinic. Not our software.
Name, color, logo and signed documents with your identity. We stay behind.
The data belongs to the clinic
Each clinic sees only its own patients.
That is a database rule, not a sales promise.
- Isolation
- Every read from the database goes through a clinic filter. There is no screen that sees another one.
- Files
- Photos and documents open through a temporary link that expires in minutes.
- Logs
- Clinical content stays out of the technical logs of the system.
- Privacy law
- The data belongs to your clinic. We process it on its behalf, under contract.
Nobody studies twelve years to become a software operator.
The patient writes at eleven at night. The prescription waits for a signature. The chart is left for after dinner.
Clinivum takes care of the part that does not need a doctor, so that the part that does stays whole.
A full clinic is what everyone promises. We give you back the rest of your day.
Questions
What people usually ask first.
Is it just a chatbot?
No. A chatbot stays outside. Clinivum works inside the same calendar, the same chart and the same cash flow of the clinic, and it only answers on its own to the people you authorized.
Does the artificial intelligence talk to any patient?
Only to the numbers you put on the authorized list. With the list empty, no automatic message goes out. And when someone on the team answers, it stops in that conversation.
Does it give a diagnosis or advise on treatment?
No. It takes care of administrative service: questions about times, booking, confirmation and documents. Diagnosis and treatment belong to the doctor.
Do I need to change the WhatsApp number?
No. The clinic connects the number it already uses by reading a code on screen, the same way it opens WhatsApp on a computer.
Which clinics was Clinivum built for?
For private dermatology, nutrology and aesthetic medicine clinics. If yours is in another field, tell us in the form.
Is Clinivum a clinic management system?
It is the clinic system for scheduling, electronic health records, digital prescriptions, inventory and finances, with one difference: the WhatsApp front desk works inside it, with artificial intelligence for clinics that only answers on its own to the people you authorized.
How much does it cost?
It depends on the size of the clinic and on what it uses. We talk about that after understanding your routine.
Contact
Tell us what hurts in your practice.
If it makes sense, we book twenty minutes. You see it working and decide afterwards.
Prefer to write directly? contato@clinivum.com