Appointment, exam and follow up on the same day. A patient asking whether she can drive after dilation. A lens prescription to take home right away. Clinivum organizes the ophthalmology clinic and answers on WhatsApp while you examine.
The clinic WhatsApp answers the questions from before and after
Whether a companion is needed, how long the exam takes, when the next open time is. Clinivum answers from the clinic number, looks at the free times and books the appointment or the exam. It tells the patient about appointments already booked and understands voice messages.
When someone on the team answers, artificial intelligence pauses in that conversation. With the patient, it does not talk about diagnosis, does not interpret exams and does not give treatment: it says the ophthalmologist will advise during the appointment.
No automatic message goes out to anyone who is not on the clinic list of authorized numbers. With the list empty, nothing goes out on its own.
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A chart with the exams done at the practice and the progress of each eye
The patient chart keeps the appointment the way ophthalmology records it, with the templates of your clinic.
History and progress notes with the templates of the clinic, for example with the visual acuity, refraction and eye pressure fields you use
An exam report, such as retinography, optical coherence tomography or visual field, attached to the chart with the conclusion recorded
Photos on the chart to follow the progress
The appointment recorded, with a transcript, history and progress notes prepared by AI for you to review
A summary of the history written by AI, with the date of each piece of information, before the follow up
A consent form for surgery, laser or injection, signed on screen from the patient phone
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Lens prescription, prescription and sick note signed
The lens prescription can be a template of the clinic itself, signed like the other documents. Everything comes out of the health record with the clinic brand and your digital signature, made with an A1 ICP Brasil certificate, with a QR code for checking. You send the PDF to the patient WhatsApp from that same screen.
A lens prescription and other templates of the clinic itself
A standard prescription for eye drops and medication
A sick note with the ICD code and an attendance certificate with entry and exit times
A lab order with the ICD code, which you change or remove
A referral and a report to another doctor
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Appointment and exam scheduling, with the device of the day in plain sight
The calendar has month, week, day and list views, with blocks and a search for free times. Appointment and exam stay apart, and the front desk knows what the room has available that day. The confirmation on the day before goes out on WhatsApp to the authorized numbers, and a yes from the patient confirms it in the calendar.
Finances records the payment for appointment and exam, reads the bank statement and separates commission by professional. Clinivum does not bill health insurance, does not issue service invoices and does not take online payments.
Questions
Frequently asked questions about ophthalmology
Does Clinivum have refraction and visual acuity fields?
History and progress notes use the templates the clinic builds, with the fields you want. The exams done on the device come in as an attached report, with the conclusion recorded on the chart.
Does the lens prescription come out signed?
It does. It can be a template of the clinic itself, signed with your A1 ICP Brasil certificate, with a QR code for checking, and sent to the patient WhatsApp from that same screen.
Does Clinivum work for a clinic with more than one ophthalmologist?
It does. Each professional has their own calendar and their own certificate, and each person on the team comes in with the access the owner defines. Prescriptions and clinical documents stay with the doctor.